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Amazon doesn't want its employees to talk to other AI chatbots – except Cedric.
A Tuesday report from Business Insider revealed that Amazon has a new internal AI bot called Cedric that securely allows employees to answer their questions and create document summaries – without ChatGPT. Amazon made the comparison in a leaked internal document, stating that Cedric is “more secure than ChatGPT” and that the tool aims to increase productivity.
Amazon's caution about third-party chatbots is not new. In a January 2023 document, an Amazon lawyer warned employees not to share Amazon code or confidential information with ChatGPT, writing that there have already been incidents where ChatGPT output matched internal data.
Amazon joins companies like Accenture and Edelman in developing custom AI tools for employees.
Related: Amazon CEO Requires Employees to Work in the Office Five Days a Week Starting in January: 'Strengthening Our Culture Remains a Top Priority'
Amazon also plans to integrate AI into other areas of its business. Matt Garman, CEO of Amazon Web Services, told employees in August that in the next two years “most developers may not be coding” because AI will fill the gaps.
He said software engineers will be more concerned with innovation and thinking about customer needs than programming.
As of the second quarter of 2024, Amazon employed over 1.5 million people.
Related: Amazon Reportedly Tracks 'Coffee Badging' Workers and Their Actual Office Hours
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