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Trust, privacy and security are core principles at Litmus. Every solution we offer is designed with our customers' security and privacy in mind.

In turn, email marketing teams like yours trust Litmus to help them earn the trust of their audience by ensuring that each email is effectively personalized and optimized for each subscriber.

As a testament to our commitment to trust and security with our customers, we are proud to announce that we have achieved our SOC 2 Type 2 certification with no issues for the fourth year in a row. This year, this certification also includes our Litmus Personalize solution.

AICPA SOC logo

What is the difference between a SOC 2 Type 1 and a SOC 2 Type 2 certification?

The main difference between SOC 2 Type 1 and SOC 2 Type 2 reports is the scope and depth of the audit performed.

SOC 2 Type 1 reports provide a point-in-time assessment of a service organization's controls, typically conducted over a period of a few weeks. SOC 2 Type 2 reports provide a more in-depth assessment over a period of 3 to 12 months, examining the ongoing effectiveness of controls.

What does that mean for you?

Given the robust SOC 2 Type 2 standards of the American Institute of CPAs, as a Litmus client you can:

  • Become complete Peace of mind that your data is treated securely and protected from unauthorized access.
  • Trust in it that the Litmus solution is available when you need it most.
  • You can be assured that the data and information you receive from Litmus trustworthy, accurate and complete at any time.

We take the five Trust Services Principles of SOC 2 – privacy, security, availability, confidentiality and processing integrity – very seriously. And we are proud to inform our customers about it.

In addition to the 2023-2024 SOC 2 Type 2 report, we are certified under the new Data Privacy Framework (DPF) adequacy decision. The DPF is the latest valid GDPR transfer mechanism that allows EU, EEA, UK, and Swiss companies to transfer their personal data to US providers. We also comply with applicable government regulations (CCPA/CPRA, etc.) to support our commitment to trust, privacy, and security.

For more information about all of our efforts to build a truly trusted service, visit our Trust Center. If you have any questions about our SOC 2 compliance or other trust-related topics, contact the Litmus team at security@litmus.com.

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