How do you create a newsletter that not only captures attention but also effectively supports your business goals?
Dive into newsletter best practices for launching a successful newsletter:
What’s an email newsletter and why is it important?
- Establish brand trust and credibility
- Demonstrate the value your brand offers
- Build and nurture direct connections with subscribers
- Learn more about subscriber interests
- Increase brand awareness
- Encourage retention and engagement
- Boost revenue with paid ads or subscription models
How newsletters can benefit your brand
Before setting up and sending a newsletter, it’s important to have a clear grasp of its purpose for your brand. Knowing the “why” behind your newsletter serves as your guiding star, helping you stay true to your goals and avoiding adding to the noise of your subscribers’ inboxes.
At the heart of all good marketing lies one key element: quality content. So make sure you have it!
Source: Colony Content Agency
Consider Ann Handley’s philosophy on newsletters: think of them as a bridge to the rest of your marketing efforts.
- Receive discounts: 39%
- Read current news: 21%
- Learn about something of interest: 18%
- Get access to exclusive content: 16%
- Receive product announcements/updates: 5%
The newsletter landscape
While newsletters have been around for decades, over recent years newsletters have experienced a resurgence, which can be largely attributed to the rise of the creator economy, Many writers, creators, and brands embracing paid formats as both a means of brand building and a revenue stream.
Source: Inbox Reads
A majority of newsletters are free, but about 13.5% are paid, and 36% offer a paid plan. Ads and sponsorships continue to be the most popular form of monetization, with 67% of newsletters interested in sponsorship.
Preparing for your first Newsletter: Best practices to follow
Let’s dive into the steps to take while you’re in the initial planning phase of your next newsletter. Ask yourself these four questions:
- What do you want to accomplish?
- Who is this newsletter going to?
- When will subscribers receive your newsletter?
- How will you measure if your newsletter is engaging?
Let’s walk through each step.
Step 1: Define your goals. What do you want to accomplish?
Having a clear sight of your goals is crucial because it shapes your entire newsletter strategy. This includes:
- Newsletter content. Will your newsletter function as distribution for announcements, blog posts, social media, videos, and other resources—or will you create new content specifically for it? For monetization, you might need in-depth articles and premium insights, while community-building could focus on interactive content, personal stories, and industry news.
- Measuring success. Your objectives determine what success looks like. If community-building is the goal, look toward engagement metrics like clicks and click-through rates (CTR) as your key performance indicators (KPIs).
- Frequency. How often will you send your newsletter, and how feasible is it to maintain this schedule? Monetizing might mean more frequent updates to maintain perceived value, whereas community-building could be sustained with a bi-weekly or monthly schedule. Over time, you’ll have a better idea of the results your newsletters bring, and you can adjust your frequency as needed.
Keep in mind: nothing should be set in stone! Growing your newsletter will be ongoing learning experience: analyze, reflect, iterate—and remain flexible to adapting your goals based on what resonates most with your subscribers.
Think about what you want to achieve. Here are some questions to guide you:
- Do you want to nurture loyalty with subscribers?
- Do you want to create a channel to offer exclusive discounts, referral bonuses, or product announcements?
- Are you looking to build community within your industry?
- Do you want to monetize your newsletter?
Nurture loyalty
Diaspora Co. is a food and beverage company specializing in single-origin spices rooted in equity, which significantly influences their product and marketing efforts. Their newsletter, Open Tab, provides an engaging glimpse behind the scenes at the company, while also sharing the team’s personal interests—what they’ve been reading, watching, cooking, and listening to—adding a human touch to their newsletter.
Create an exclusive, owned channel
Do you want to create a channel to offer exclusive discounts, referral bonuses, or product announcements? Having a direct line to your audience lets you share special offers and important updates. This can drive sales and keep your audience in the loop about your latest offerings.
If you have an affiliate or ambassador program for your brand, consider sending a newsletter to keep members informed on updates and upcoming promotions.
Source: Institute for Integration Nutrition
Monetize a newsletter
Do you want to monetize your newsletter? To do this effectively, you need to provide content that’s worth paying for. For example, you might:
- Offer paid subscriptions
- Tap into affiliate marketing
- Run ads
- Secure sponsorships
- Create a paid email course
- Offer a membership with exclusive access to a community, listings, etc.
This is an approach that many creator-led newsletters take: many offer exclusive content with the promise of offering discount codes, early access, and more.
Escape Brooklyn offers exclusive monthly promotions through their Substack newsletter, The Escape Club Newsletter, which is accessible only to paying subscribers.
Dense Discovery provides a primary advertising slot in its weekly newsletter, along with various format options tailored to sponsors’ specific needs.
Source: Newsletter Glue / Dense Discovery
Source: Newsletter Glue / Dense Discovery
Build community
Over the years, Litmus Weekly has delivered far more than we expected.
“It’s been able to move the needle on business goals because we’ve been able to give that audience exactly what they want—great content delivered at a consistent cadence. That, in turn, has built a great amount of trust between Litmus and subscribers.”
Step 2: Get to know your audience. Who is this newsletter going to?
When done right, a newsletter can be a powerful way to nurture relationships with your audience. But first, who are they?
Defining your target audience is essential for promoting your newsletter, attracting subscribers, and choosing the right content.
Set up your newsletter landing page
Make sure to set up a landing page where people can easily sign up for your newsletter. Whether they’re arriving from social media, a referral, or from a search engine, optimize your landing page to encourage visitors to take action and subscribe.
Here are examples of newsletter sign up pages with copy that clearly indicates 1) who the newsletter for and 2) what they can expect.
- Morning Brew. “There’s a reason 4M+ professionals read our free newsletter. We’ll send you the world’s most important business news, with a hint of wit and humor, so that you start your day informed, knowledgeable, and ready to go.”
- The Hustle. “Get Smarter on Business and Tech. Subscribe to The Hustle: Your 5-minute brief on business & tech news.”
- theSkimm. “The morning newsletter that millions wake up to. The Daily Skimm connects the dots on how the day’s biggest stories affect your life, delivered to your inbox daily.”
- Moz Top 10. “Delivered straight to your inbox, the Moz Top 10 is your exclusive digest of essential information—saving you time and keeping you informed. Subscribe now to receive hand-picked content and special offers from Moz.”
- The Morning Newsletter by The New York Times. “Make sense of the day’s news and ideas. David Leonhardt and Times journalists guide you through what’s happening — and why it matters.
Take to other channels for cross-promotion, like social media. Incorporate this into your social media schedule regularly, whether monthly or quarterly.
This method helped us boost new subscriber numbers across our diverse range of newsletters.
“After a year of promoting Litmus newsletters on our organic social channels, a sizable 40.7% of those who signed up were net new subscribers.”
Launching a newsletter to existing subscribers
Keep in mind: just because someone’s subscribed to one newsletter you send doesn’t mean they want to receive others. So while it’s worth promoting your new newsletter to your existing newsletter audiences, give them control of whether they opt-in.
That said, your existing newsletters are a great way to cross-promote your upcoming newsletter launch! Perhaps it’s featured as the hero piece or a secondary CTA. Either way, use this as an opportunity to to drive awareness for your newsletter offerings.
 Launching a newsletter from scratch? You might not yet have significant insights about your audience—and that’s okay! Look toward insights like existing customers, followers on social media, or brands similar to yours in industry and size to craft a marketing persona that will help guide you. |
Optimize your preference center
Fun fact: The New York Times produces 50 different newsletters! If you’re planning to have a variety of newsletters in your repertoire, make sure you’re clear about the unique value they’ll get out of subscribing to one.
Source: The Points Guy preference center
Step 3: Determine your newsletter cadence. When will subscribers receive your newsletter?
Deciding on the frequency of your newsletter—whether weekly, bi-weekly, monthly, or quarterly—can vary depending on your goals and audience. Take into consideration two important factors:
- Consistency. Consistency is key! While there’s no magic formula for the perfect email send time, it’s important to be consistent with newsletters. Whether you choose 11am every other Wednesday or 3pm on the last Thursday of the month, sticking to a regular schedule sets the expectation for of when subscribers can expect your newsletter.
- Quality content. As mentioned earlier, content is the heart of your newsletter, and high-value content should be a priority.
Nonetheless, creating a good newsletter requires effort. It means producing content that is engaging and useful to your subscribers, whether it comes from inside your team, outside sources, or a mix of both.
Be realistic about how much time and effort your team can consistently dedicate to crafting a strong newsletter. Once you find your rhythm and understand your subscribers’ preferences better, you can always increase your efforts.
When is the best time to send your newsletter?
While there is no “perfect” send time, our latest research has found 10am and 11am to be the most popular open times.
