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You're losing thousands of dollars on your website and you may not even realize it. You have a website and a marketing team, and traffic is good. But your website – and your business – could be failing because you're losing customers and conversions.
How?
Leads don't convert because the user interface is bad, the speed is too slow, and the design is bad. If your website isn't optimized for SEO, it gets even worse: leads don't land on the website in the first place.
How much does a website cost?
Small websites cost $500 to $5,000. Your costs will vary depending on whether you use a template, hire a developer, and how complex the site is. Websites with hundreds of pages, expert optimization, and design can cost $10,000 to $20,000. Your initial investment will be impossible to recoup if your site is not properly optimized or designed to convert leads into sales.
Website visitor expectations have increased and the list of requirements that websites must meet is getting longer. You need a beautiful and accessible website. But you also need to collect the right data from your forms, continuously optimize your website and fix the pain points that lead to money loss.
Related: 3 Powerful SEO Techniques That Will Improve Your Website’s Search Engine Ranking
Is it worth investing in your website?
Even with a well-functioning website, small business owners lose customers because they don't know how to use the data available to them. So is your website investment really worth it and if so, how can you make sure you're getting an ROI?
Nobody tells you that web forms can cost a lot of money
Forms are boring input fields for unsuccessful website owners and a goldmine for successful ones. What do leads do when they enter data into the form? Do errors cause prospects or clients to abandon the website? According to WP Forms, more than 67% of website visitors will abandon your form forever if complications arise; only 20% will contact the company in any way. Analyzing user interaction with forms is especially important for small businesses, which may not have as many opportunities as larger companies. You can identify common problems like broken forms, confusing fields, or errors. These insights allow small businesses to simplify and streamline the form filling process, improving the overall user experience and significantly increasing the chances of conversion. Fortunately, you can use a form tracking system to help identify data entry issues and missed opportunities, ensuring small businesses don't lose leads carelessly.
By regularly testing your forms and sales funnel, you can save a lot of money by fixing any issues found during the testing phase.
Data is the king of website optimization
Analytics is key to website optimization, but you need to know what to look for and how to make changes. For example, if you have a high bounce rate, your site might look like it was built in 1999 or take 15 seconds to load.
Bounce rate means that users leave the site on the entry page. There is room for improvement in many areas.
Check your website speed and follow PageSpeed Insights' recommendations to optimize your website. Try to reduce the loading time to two to three seconds or less. Complex navigation and low-quality landing pages can also cost you sales. Work with a copywriter to optimize your sales funnel copy.
Data helps companies pinpoint where users interact most often and where they encounter obstacles. By carefully analyzing this data, companies can optimize every aspect of their website, from navigation to content.
Important aspects of a high converting website
Websites with high conversion rates have a lot in common:
Contents
With expertly written content and the help of a copywriter, you can address leads' pain points and close more sales. With the hooks and storytelling of an experienced copywriter, you can turn an underperforming sales funnel into one that exceeds revenue projections.
design
Bad design causes websites to fail. Yahoo! is a prime example. The site was once Google's biggest competitor, but due to the boring and outdated design, the bounce rate was high and people migrated to Google.
Work with a design team to create a functional, feature-rich site that appeals to your target audience.
Lead capture forms
Websites with high converting rates use lead capture forms to collect basic information about visitors, such as their email address or phone number.
In exchange for providing information, leads receive something valuable, such as a discount or a free e-book.
Once a user provides their email address or phone number, you can start nurturing them and eventually convert them into a customer. It is important to reiterate that receiving instant notifications about broken forms and issues is a solution to avoid losing potential customers.
Related: 9 SEO Tips to Help You Rank #1 on Google in 2024
Call-to-Action: More than just a button
Call-to-actions (CTAs) tell visitors what to do next, such as signing up for a newsletter, making a purchase, or scheduling a consultation. They play a crucial role in improving your website conversion rates.
Without them, visitors would leave your site without taking any action, missing the opportunity to convert leads.
To increase conversions, CTAs need to be clear and concise, using action-oriented language like “Buy Now” or “Contact Us.” Tell your visitors exactly what to do next so there's no confusion and they can take the next step with confidence.
CTAs are very effective at improving conversion rates, but visitor behavior can change over time. By testing and optimizing your site's CTAs, you can maximize your conversion rate and adapt and change them to suit changing user behavior.
Make sure to do A/B testing to find out which CTA works best for your audience.
You need to respond to leads immediately
Research shows that 78% of customers buy from the first contact they make. Surveys also show that the companies that rank highest in lead response audit reports respond to leads in 30 minutes or less. The faster you respond, the better. Conversion rates can be up to eight times higher if you respond in the first five minutes.
With every minute that passes, the chance that the lead will be passed on to a competitor increases.
How can you improve your lead response time? Start by automating your lead qualification process to identify and prioritize high-quality leads. Track the lead from start to finish and identify the issues leads face. Set response time goals, train your reps, and optimize your lead management processes to reach leads as quickly as possible.
Diploma
You spend thousands of dollars on a website. To maximize your return, you need to make sure your website has all the right elements to increase conversion rates. Once you have those elements in place, you need to respond to leads immediately to close the deal.
Create your very own Auto Publish News/Blog Site and Earn Passive Income in Just 4 Easy Steps